Privacy Policy

This policy explains what information LUXERA collects, how we use it, and the choices you have.

Information we collect

Contact details you provide at checkout — name, email, phone number, shipping and billing address
Order history and preferences
Payment information, processed securely by our payment partners — LUXERA does not store your full card or UPI details
Basic device and browsing information collected automatically, such as IP address and browser type

How we use your information

To process and deliver your orders
To communicate order updates, shipping confirmations, and customer support
To send occasional updates about new drops or offers, only if you have opted in
To improve our website, products, and overall shopping experience

Sharing your information

We share information only with trusted partners who help us run LUXERA — payment gateways, shipping and logistics providers, and platform services like Shopify. We do not sell your personal information to third parties.

Cookies

Our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

Data security

We use industry-standard measures to protect your information. However you use the site at your own risk, as no method of transmission over the internet is 100% secure.